Placing an Order is easy... Telephone Call our Sales Team on 01234 766738 Facsimile Fax us now on 01234 766739 Email Queries and orders to sales@nu-careproducts.co.uk accounts@nu-careproducts.co.uk Website Our full range is now available to buy online ! Post Unit 21 Broadmead Business Park, Broadmead Road, Stewartby, Beds, MK43 9NX

TERMS AND CONDITIONS

Prices

Packing and Delivery

Returning Goods

Conditions of Payment

Trade Description Act

Prices All prices quoted are subject to the addition of V.A.T at the current rate, unless a valid exemption certificate is produced in advance. The prices on this issue web site supersede all previous published pricesNu-Care | reserve the right to change prices without prior notice.

Packing and Delivery All delivery charges are subject to V.A.T, Orders are subject to a packing and delivery charge at the following rates: Standard Delivery Rates Price UK Mainland - Orders Under £95.00 Net Effective 1st August 2011 £5.10 UK Mainland - Orders Over £95.00 Net Effective 1st August 2011 Free Northern Ireland - All Orders £10 Per Parcel We will quote you on how many parcels your order will be and recommend a suitable delivery method. Scottish Highlands & Offshore Isles - All Orders £10 Per Parcel Southern Ireland - All Orders £15 Per Parcel The above delivery rates are for a 2-3 day delivery service, you will be notified of any delays as soon as possible. Upgraded Service Delivery Rates Price UK Mainland - Next Day Delivery Before 12pm £8.50 Per Parcel Quoted per parcel, please request a delivery quotation if in doubt. Excludes some parts of Scotland and Offshore Isles. Orders are to be placed before 12pm on the day of dispatch. Subject to stock availability. UK Mainland - Next Day Delivery Before 10am £16.00 Per Parcel UK Mainland - Saturday Delivery £16.00 Per Parcel

Returning Goods Nu-Care Products Limited will assume that all goods delivered are in good condition unless otherwise notified. Any shortages, discrepancies or breakages must be advised by telephone within 3 working days of order receipt of order. When delivery is made it is advised NOT to refuse any parcels as we are not responsible for unauthorised returning of goods. Failure to comply with these requirements will result in no refund being issued for damaged stock. We will arrange collection and accept returned goods for the following reasons only: Goods delivered in error by Nu-Care Products Limited Through Product Recall due to a third party instruction Where a fault is discovered with a product All collections of returned goods should be arranged by Nu-Care Products Limited, and suitably packed by the customer to avoid damage during transit. Collection charges will apply for incorrectly and or over ordered goods. Please note that incorrectly ordered goods or sterile products are not eligible for returns or credit.

Conditions of Payment Payment is due no later than 30 days from date of invoice. Nu-Care Products Limited reserve the right to charge interest on overdue amounts. Nu-Care Products Limited retain ownership of all goods until such point that full payment has been made.

Trade Description Act We endeavour to ensure products are described and advertised as accurately as possible, however cannot be held responsible for any errors that may occur within our publications or web site, nor any manufacturers' specification changes. Nu-Care Products Limited reserve the right to amend specifications on all products without prior notice. Nu-Care Products Limited are licensed wholesale dealers, License Number: WDL/20961/1 authorised to supply (GSL) General Sale List products under the Medicines Act. Our premises, handling and distribution have been approved by the Department of Health. Nu-Care Products Limited reserve the right to change our terms and conditions at any time.